Amazon Basics Mesh Mid-Back Adjustable-Height 360-Degree Swivel Office Desk Chair with Armrests, Black

8 reviews for Amazon Basics Mesh Mid-Back Adjustable-Height 360-Degree Swivel Office Desk Chair with Armrests, Black

1. 

   Rated 4 out of 5

   South La. boy – August 7, 2023

   LONG-LONG-time Amazon customer here. Ordered this “Amazon Basics Mesh, Mid-Back, Adjustable, Swivel Office Desk Chair with Armrests, Black” and received it with the shipping box previously ripped open and taped back up plus with new shipping damage. As I moved it into my house, my wife asked “Is this a screw for that?” with a screw in her hand. Sigh… Yes it was. I hoped for the best, opened the box and as I laid out the pieces, another screw fell out but at least it was still in the shipping box this time. As I laid out the various parts, I came to the card with the small bits sealed to it with the tough, clear plastic. Someone had opened the shipping box and cut open ONE of the bubbles to take out some screws! Nothing else was cut open or missing! It turns out to be missing a couple of screws and the pedestal is damaged, evidently in shipping. No problem. I got online to Amazon to get some help and found the ONLY recourse I have is to ship this back to Amazon to be evaluated BEFORE they will ship me a replacement!?!?!?!Not even a “can we help you?”No “we’ll ship you the screws and…”No “our product specialist will get in touch with you.”No “we’re shipping you a replacement asap and just ask you to return that one.”I would LOVE to be giving you a thorough, fair and honest evaluation like I have done countless times before, but AMAZON is really sucking it big time this time.UPDATE 8/8/2023: I went to the hardware store and bought some screws and washers and a mechanically-inclined friend fixed the pedestal so I put the chair together. Directions were clear and easy to follow so the total time was maybe 20-30 minutes to put it together by myself. I’ve only used it for a day but it does its job well – it rolls around, I sit in it, I lean back, I lean forward… Yep! It’s a chair! I will update this review after I have used the chair for a while. The value is kind of iffy, considering all that I had to go through to get a roll-around chair for my computer station but the ease of putting it together and the clear instructions kind of balance it out so “Yes, I still recommend this chair.”

2. 

   Rated 3 out of 5

   Dupont Quant – August 16, 2023

   The chair seemed great when it arrived 2.4 years ago, but then it failed!On arrival, the chair required maybe 30-60 minutes of assembly–screwing lots of bolts to attach parts (e.g. the seat, left armrest, right armrest, back, height control lever).For the first year or so, the chair functioned as expected–a great chair at a great price! I was the only user of the chair at a weight ranging between 200-260 lbs, which–although in retrospect my height may have led to more leverage than most users–was well under the rated weight specification of 275 lbs.Unfortunately, after the first year, the cheap plywood seat bottom started bending/folding causing the seat back to lean too far away from the occupant so as not to offer support. What does this mean? If the seat occupant leaned back against the back, the center of mass would cause the chair to tip. Familiar with this concern, I used the chair without leaning against the back, but last week, my parent visited, sat in the chair, and despite my warning not to lean back, in some way tipped out of the chair. I have since removed the seat back and now just have an adjustable-height seat cushion on a rolling base to sit on, which is the rolling stool I am sitting on now while typing this review. Happily nothing happened when my parent fell, but what if your loved one fell and hit their head on a desk corner or the floor or broke a bone?Although the chair worked well for one year, it failed faster than any chair I have ever known when operated well under the rated weight. This makes me question the credibility of the claimed BIFMA certification, ostensibly for safety and durability. Maybe I should have replaced the chair sooner, but I also should not have had to. This chair’s rapid failure is not normal and much below expectation.When I followed the product user manual PDF in contacting Amazon support “if you need help with your Amazon Basics product” to try to get a replacement seat part, three Amazon support agents claimed they could do nothing because it was out of warranty. They were polite but not helpful when I just wanted to know where to find a replacement seat part. And the Amazon customer support thread kept pausing due to time-outs, rather than the agents completing the task and following up reaching out to me. Ultimately, Amazon support management made the situation right, but I had to be persistent.Amazon could fix this problem in the future by making the chair seat more substantial (with thicker plywood, plastic, or fiberglass), by selling replacement parts, and by better training customer support on more options than just “replace and refund” within the warranty time window.So here is my rating:- Chair for the first year: 5 stars (fully functional, good price, including shipping)- Chair for the second year: 2 stars (no usable seat back to lean against)- Risk of chair to parents or friends: 1 star (risk to loved ones is more important than a low price)- Amazon support: 2 stars, 2 stars, 2 stars, and then 4 stars (polite but useless until finally helpful)Overall rating: 3 stars of 5 (charitably)

3. 

   Rated 4 out of 5

   Sonny Crockett – September 8, 2023

   It is just a simple office chair. It was easy to put together and it adjusts well enough for height. The only thing I don’t like is that there is little flexibility to lean back. I’m used to a really nice and expensive chair at work, but I wasn’t willing to spend that much at home. This is a very basic chair (um, Amazon Basics) that gets the job done but I wouldn’t recommend it if you are a work-from-home type of person.

4. 

   Rated 5 out of 5

   Amazon Customer – September 1, 2023

   Great chair for the moneyNormally don’t add reviews but all the other reviews for this product kinda sucked so figured I’d put in something a bit more helpful for other shoppers.Firstly what you REALLY want to know: yes it’s comfortable enough to sit in. The seat padding is good, it doesn’t compress down to any hard surface, and the mesh back support feels nice. I feel well supported and like I’m in control of my seating position without needing to fidget. Reclining feels safe and secure, not like I’m going to tip backwards. The recline stops at a nice comfortable position without going back too far or feeling like it doesn’t go back far enough. Overall I feel like I could sit in this chair for several hours without issue.The seat pad itself is a bit on the small side, it doesn’t have the wide “real estate” of larger chairs. I’m about 265lbs, 5’11”, usually wear a 32″ inseam, and I find my knees are slightly off the edge of the seat. This puts a bit of pressure under my thighs which is relieved by using a foot rest. Interestingly, there is about 2 inches of extra space behind my butt, so I think it’s been designed like this on purpose so that as the mesh back “relaxes” over time you don’t end up with your butt hanging off the end of the pad or feeling like the pad has become too long. So I suspect this issue will get better with use and time.I would say in terms of size I’m at the upper limit of what this chair is designed for, if you are a bigger person you likely won’t feel comfortable in this chair. My thighs are at the very edges of the pad and if I could ask for anything it would be that the pad be about an inch or two wider each side near the front.As for ergonomics, there basically isn’t any. You can recline, that’s it. The seating position is neutral enough that I think most people will find it comfortable, but if you are an outlier for any reason you might find the lack of adjustment is a problem. The arms are at a reasonable height, not too high to be in the way but not too low to be useful, pretty standard.Construction quality seems good, I didn’t see any obvious weak points. This is a very simple chair so there aren’t many potential points of failure. All the parts fit quite securely together and don’t appear to give any opportunity for movement that could loosen bolts over time. Assembly is very straightforward and the instructions were clear. There were no annoying plastic “bolt caps” that might fall off during use. Overall very solid, I feel like it could survive a fall down a flight of stairs or off the back of a truck and apart from scuffs still be serviceable.In summary, it’s not a luxury chair, BUT if you’re in a bit of a pinch and need to replace a broken chair, this will do it without leaving you uncomfortable, and should last a reasonable amount of time.

5. 

   Rated 4 out of 5

   Laxmi N. – June 19, 2023

   Chair is Comfortable using from Past 2 yearsThe chair was comfortable . Iam using it for the past 2 years and it was good.The only issue is that recently two screws that are at the bottom of the chair are lost because of which the the seating is little tilted because of which the position of the seating is not exactly correct. it is better to have the spare screws as these screws are different and will not be available in hardware shops , so it is better to have spare from the company that when the product is sold.

6. 

   Rated 4 out of 5

   Francisco – September 11, 2023

   SillaCómoda para gente delgada bonita silla gracias

7. 

   Rated 4 out of 5

   J$B – July 29, 2023

   Happy enough, star off re durability question, no rear tilt or armrest adjustment, assembly glitchesReplacing a very durable 20+ year Staples chair, first try of a mesh seatback (that I’ll pad) but overall durability question. First try it feels solid and comfortable. Ergonomically, very good seat height, but can’t set the tilt angle, though it rocks or locks. Unlike the old chair, armrests are not padded or independently adjustable.Very quick delivery to Toronto from USA, safely packaged. Pretty easy to assemble with basic Ikea-hextool savvy, small assembly glitches: The PDF linked above contains English for early assembly steps missing in the included paper document – good idea to read that PDF before buying. Step 3) The armrests are NOT marked L&R, had to flip the seat to check. Step 5) The rear bar frame can be bolted without the rear mesh (saves height), but weirdly (intentionally as noted) that rear bar frame base overlaps the central seat plate by 1/4″ – sloppy by design.

8. 

   Rated 4 out of 5

   Ricardo – August 28, 2023

   Chaise basiqueUn peu basse pour moi. Pas de réglage du dossier.